Frequently Asked Questions

Q: Do I have to put each letter on individually?
A: The vinyl letters come pre-spaced so that you can apply the letters all at once.

Q: Will the vinyl work on any surface?
A: Vinyl letters will stick to any smooth or lightly textured surface. For example: walls, wood, smooth metal, glass, and most floor tiles.

Q: What if I need to remove the lettering from my wall?
A: To remove, heat the lettering with a blow dryer. Once the vinyl is warm, use your fingernail or tweezers to lift one of the corners. Gently pull the vinyl lettering off. Some darker paints will fade over time due to sun exposure. This causes the area under the letters to be darker than the surrounding wall color.

Q: How do I pay?
A: You can pay by mail, when you pickup your order, or by Pay Pal.
Mail delivery
Send check or money order to:

My Sticky Designs
45897 Corte Orizaba
Temecula CA 92592

Once payment is received, your order will be shipped.

Pickup: You may pay by check, money order, or cash at the time of pickup Please call to schedule a time for pickup.

Any returned checks will be subject to a $20.00 handling fee.

Pay Pal: Once your order is placed, an invoice will be e-mailed to you and at that time you can send payment through Pay Pal. Be sure to include your e-mail address on your order form.

Q: What size of lettering should I order to fit on my board?
A: We recommend the following:
For overlays, order the vinyl half the height of the background vinyl.

Q: How do I determine the height of the vinyl lettering?
A: The height is determined by measuring the tallest point and the lowest point of the phrase. For example, a phrase that says, "Always Kiss Me Goodnight", would be measured from the top of the capital 'A' in 'Always' to the bottom of the 'y' in 'Always'.

Q: What is your return policy?
A: We do not offer refunds. However, you may return your item we are happy to offer an exchange for items that you are not completely satisfied with. Exchanges are accepted within 10 days of the receipt date. This includes a 20% re-stocking fee. The item must be in re-sellable condition. We are not able to offer a credit for the shipping charges. Please contact us immediately if the item is damaged or defective in some way. However, we cannot accept returns on items that were ordered according to incorrect size calculations. Please double-check these measurements before ordering. We also are not able to accept returns due to a dislike of color. Color sample swatches are available upon request and well as our color chart.
specializes in vinyl wall lettering for your home. You will get a hand-painted look on your interior walls without the hassle of painting. Use your imagination or ask us to help you create a unique design for your home.
Check out the mixed-media of scrapbooking and vinyl! An exciting way to customize your special pages. Drop in and see our blog.